
Acting as a specialist independent consultant, I help people and organisations agree upon, and adapt to, strategic changes.
Adapt
What if we could do even better than resolving disputes constructively? What if we could re-wire the way we agree or disagree, to avoid damaging disputes developing in the first place and to allow room for growth?
The potential benefits include:
• greater productivity: as less time, resources and legal costs are wasted on pursuing disputes;
• more competitive edge: arising from a greater willingness to listen, less blinkered thinking and more collaboration;
• greater team spirit and a more creative working environment, leading to improved ability to attract and retain key people.
As workplaces increasingly include a greater element of remote working and remote management, these benefits become all the more vital.
Mediation principles and skills can be used to put this re-wiring into effect, including through:
• embedding active listening, reframing, reality testing, constructive disagreement and other mediation skills as key team attributes;
• planning and facilitating team sessions, encouraging diverse participation and getting beneath the surface of what’s being said;
• installing “pause” and “reframe” buttons into formal and informal processes, such as performance improvement, grievance and whistle-blowing procedures;
• including mediation routes in arrangements with employees, suppliers and service providers;
• using mediation techniques to build consensus about the strategic direction and purpose of the organisation.
I act as a facilitator to teams and organisations seeking to gain these benefits. I'm happy to work alongside existing internal and external advisers.
Adapt services
The services I provide under the heading of Adapt are flexible and include:
• Working with organisations to embed mediation principles into their everyday team interactions, their processes and their DNA.
• Facilitating team sessions and awaydays – using mediation skills and techniques to:
o encourage diverse participation;
o get underneath the surface of what’s being said;
o identify the driving forces and key issues;
o test how realistic the views and suggestions of the participants are;
o summarise and check understanding;
o build consensus;
o ensure implementation.
To discuss any potential project, please contact me by email to arrange a confidential chat without charge at: email
If you'd like to discuss any issues raised in this page, I'd be pleased to hear from you.
Please contact me by email at: